Software Consultant & Solutions Architect – Acentus365

In August 2018, Luis joined Acentus as a Technical Consultant, addressing the organization's technological needs, offering guidance to enhance productivity, and establishing operational efficiencies. He led pivotal initiatives within software development and architecture, creating a diverse portfolio encompassing 65+ applications and more than 100 active GitHub repositories.

Key Achievements

• Implemented automation for capturing Proof of Shipping and Proof of Delivery for every order associated with each patient. This process previously required 2 to 3 minutes per order and patient, per month. With a patient count of 11,100 and growing, the manual approach would have required 46 working days of labor each month. The automation drastically improved efficiency and accuracy.
• Revamped the patient reorder process through automation. Previously, patient approval for the next order was obtained via manual outbound calls, leading to delays and inefficiencies. The implementation of email and text notifications with secure links to the Patient Reorder Portal now allows patients to approve and reorder at their convenience. As a result, automated patient reorders now account for more than 50% of total reorders processed each month.
• In December 2022, Acentus strategically invested in a comprehensive rewrite of its patient management system, transitioning from a legacy client-server architecture to a modern, cloud-based solution. Luis spearheaded this initiative, ensuring the project was successfully delivered within scope, budget, and timeline. Currently, the project is 85% complete and actively operational in the production environment, delivering substantial efficiency gains and scalability. This transformation has positioned Acentus with a robust, future-ready platform that enhances system performance and streamlines patient management processes.

JOB DESCRIPTION

Strategic Project Lead overseeing the development and execution of technology-driven initiatives to optimize southern region insurance agency operations. Accountable for driving digital transformation, enhancing operational efficiency, and aligning technology solutions with business objectives.

Roles / Responsibilities

• Led projects supporting southern region insurance agency operations, overseeing project planning and delivery of large-scale, strategic initiatives.
• Managed deployment activities for scheduled releases and hotfixes, ensuring seamless implementation.
• Oversaw TFS activities, including code reviews, Work Items, and Sprints, to improve development efficiency and code quality.
• Coordinated efforts to enhance system reliability by reducing defects and inefficiencies in core insurance systems for both internal and consumer-facing applications.
• Served as a liaison assisting the Insurance Agency and Quality Assurance departments by enhancing supporting systems and procedures.
• Designed and optimized usability improvements for consumer-facing quoting and purchasing applications.
• Led performance optimization efforts to improve response times and application efficiency.
• Provided operational support for insurance agency areas and assisted agency management as needed.
• Collaborated with third-party carriers on system integrations, maintenance, and enhancements of vendor products.

Software Consultant & Solutions Architect – principlebusinessenterprises.com

As a technical consultant for Principle Business Enterprises, Luis played a key role in modernizing and automating critical business operations. His primary focus was on streamlining and automating dropshipping processes, enabling seamless integration between multiple e-commerce and financial platforms, including BigCommerce, Amazon, McKesson, and QuickBooks Online.

Key Contributions

• Led the automation of dropshipping operations, reducing manual effort and increasing order processing efficiency.
• Designed and implemented integration solutions that facilitated real-time data synchronization between BigCommerce, Amazon, McKesson, and QuickBooks Online, ensuring accurate inventory management and order fulfillment.
• Developed custom software solutions to enhance order tracking, invoicing, and reporting, providing the company with greater visibility and control over its supply chain operations.
• Through these initiatives, Luis significantly improved operational efficiency, reduced errors, and enhanced the scalability of Principle Business Enterprises’ e-commerce and financial workflows.

Community Member / Evangelist / Open Source Contributor

• I discovered the Ionic Framework back in April 2015 and I became addicted almost immediately. I am a community member actively participating in the ionic framework open source project and spreading the word to anybody who wants to listen!

Coordinator for the Official DNN Blog Module

• Community member, DNN Blog expert, helping bring the module to the next level while assisting the community in the process

Consultant for ally247.com

• Provide DNN consulting services
• Custom DNN Module development
• Custom DNN Skin design

JOB DESCRIPTION

Provide support to the company's Global AML Risk Management system

Roles / Responsibilities

• Led the full-cycle development of a secured web application managing the USA Patriot Act Certification process, Citi Global AML-related certifications, and compliance procedures.
• Engineered the application as a hybrid between ASP and ASP.NET/C# with Oracle backend support to facilitate integration with other corporate systems.
• Provided support and maintenance for the company's Global AML Risk Management system, a global application used by corporate Anti-Money Laundering (AML) compliance officers.
• Assisted in tracking and coordinating US Treasury Special Measures Designation responses and facilitated reporting of suspicious activities to federal regulatory organizations.

Environment / Technologies Used

VS2005, VSS, Oracle, ASP.NET, C#, Classic ASP, JavaScript, HTML, CSS

JOB DESCRIPTION

Provide support to the Labor Management Suite that plans, tracks, and analyzes healthcare labor data

Roles / Responsibilities

• Responsible for the migration of two of the company’s main core Windows applications from VB6 and C++ to Visual C# .NET.
• Team leader and hands-on developer responsible for the development of a labor management application to plan, track, and analyze labor data, and deliver said data to frontline decision-makers.
• Team leader and hands-on developer in charge of the full-cycle development of an interactive ASP report generation application based upon user input and filtered criteria.
• Responsible for all InstallShield installation scripts for the company’s entire application suite.
• Team member in charge of the architecture and development of server-side COM objects that handled generation, batching and scheduling of reports for Web distribution.
• Team member in charge of developing proprietary COM and ActiveX Controls for both Client/Server and Web applications.

Environment / Technologies Used

VS2003, VSS, ASP.NET, C#, C++, VB6, COM+, ActiveX, Classic ASP, JavaScript, HTML, DHTML, Behaviours, CSS, Crystal Reports.NET, InstallShield, Oracle 8i, SQL Server 2000

JOB DESCRIPTION

Collaborate in the architecture of the Medical Transcriptionists Suite of applications

Roles / Responsibilities

• Project Leader in charge for the development of Business Requirements Specifications and the fullcycle development of a distributed 3-tier web-based software application used in the Medical Transcriptions Industry. Computer skills utilized include, but were not limited to, VB6, COM, ADO, ADOX, RDS, TCP/IP, SQL Server and Stored Procedures
• Developed the company’s first automated web-enabled software update service for our user base, capable of determining the frequency of the updates and the type of updates we needed to deploy
• Developed an administrator’s “Control Panel” in Visual Basic and Active Server Pages to monitor user activity, performance, cost, software versioning, and error logging
• Developed and maintained the company’s web site

Environment / Technologies Used

VS2003, VSS, ASP.NET, C#, C++, VB6, COM+, ActiveX, Classic ASP, JavaScript, HTML, DHTML, Behaviours, CSS, Crystal Reports.NET, InstallShield, Oracle 8i, SQL Server 2000

Roles / Responsibilities

• Corporate speaker on proper business software licensing practices
• Trainer for IT managers on auditing techniques and software usage policies and laws
• Chief auditor participating in anti-piracy raids

Roles / Responsibilities

• Provide assistance to corporations on software licensing standards, policies, planning and procedures
• Provided assistance to corporations to ensure compliance with all appropriate software licensing rules, laws and contracts

Consultant for PensionPlanet.com / Pension Data Resources, Inc.

• Provide DNN consulting services
• Custom DNN Module development
• Custom DNN Skin design
• DNN system integration and support with legacy ASP system
• eCommerce using Catalook and Authorize.net