Enterprise Strategy
Translate company priorities into pragmatic roadmaps, investment decisions, governance, and accountable execution.
Technology Executive · Digital Transformation · Enterprise Leadership
Technology strategy that moves the business forward.
I lead technology organizations through modernization, growth, and change—aligning engineering, cybersecurity, infrastructure, and operations with measurable business priorities.
HealthcareFinancial ServicesInsuranceRegulated Environments
Executive Mandate
Build resilient technology organizations that deliver with clarity, discipline, and purpose.
My role extends beyond implementing technology. I establish the operating model, governance, security posture, platforms, and teams required to support growth while reducing risk and complexity.
30+Years of technology leadership and architecture
10+Business applications directed across the portfolio
55+Automation services supporting healthcare operations
400+Employees supported across the enterprise
Leadership Portfolio
One technology organization. Four executive priorities.
Digital Transformation
Modernize legacy platforms, automate business processes, and create scalable digital capabilities that improve service and growth.
Cybersecurity & Risk
Strengthen identity, infrastructure, compliance, resilience, and operating controls across regulated environments.
Technology Operations
Unify engineering, delivery, quality, infrastructure, support, vendors, and enterprise platforms around business outcomes.
Flagship Platforms
Enterprise products built around healthcare operations.
Purpose-built platforms that translate complex workflows into secure, scalable, and practical digital experiences.
01
DME/HME Billing Platform
Medical Answers
Created from the ground up for the Continuous Glucose Monitoring industry, Medical Answers provides the operational foundation for DME/HME billing, patient management, claims workflows, and enterprise integrations.
02
Secure Healthcare Communication
PrismmedConnect
Created a secure mobile platform that streamlines patient communication and enables healthcare teams to manage messages, follow-ups, and tasks within one coordinated environment.
Selected Impact
Modernization with measurable organizational value.
Representative initiatives spanning enterprise platforms, security, governance, integrations, and operational scale.
01
Enterprise Platforms
Converted healthcare complexity into scalable digital operations.
Established purpose-built platforms for DME/HME billing, patient management, secure communications, task coordination, and workflow automation—creating durable capabilities that support service, growth, and operational consistency.
Scalable platforms
Connected operations
Improved service
Connected operations
Improved service
02
Cybersecurity
Advanced the enterprise security posture.
Expanded Microsoft Entra integration, centralized identity for GitHub and 1Password, strengthened password and access controls, modernized SFTP encryption, and led incident-response hardening.
Reduced risk
Centralized identity
Stronger controls
Centralized identity
Stronger controls
03
Business Automation
Connected systems to remove operational friction.
Modernized claims transmission from TriZetto to Waystar, automated reporting and file workflows, and advanced integrations designed to eliminate manual order creation and accelerate provider turnaround.
Less manual work
Faster processing
Scalable operations
Faster processing
Scalable operations
04
Governance & Scale
Created the operating discipline for growth.
Established technology intake and prioritization, executive KPIs, repository governance, standardized onboarding, remote-work controls, and a reporting platform for enterprise visibility.
Clear priorities
Executive visibility
Repeatable execution
Executive visibility
Repeatable execution
Experience
Leadership built across technology, industries, and transformation cycles.
2026—Present
VP of Technology
Prism Medical Products
Lead Engineering, Delivery and Quality Assurance, and IT Operations for a HIPAA-regulated healthcare organization. Own technology strategy, cybersecurity modernization, infrastructure, identity, enterprise integrations, governance, vendor leadership, and executive reporting.
2006—2024
Applications Architect
The Auto Club Group
Led strategic insurance technology initiatives across the southern region, directing enterprise delivery, release management, application architecture, and performance optimization for internal and consumer platforms.
2018—2024
Software Consultant & Solutions Architect
Acentus · Concurrent Engagement
Directed enterprise technology strategy for a portfolio of 10+ business applications, 10+ APIs, 55+ automation services, and 75+ software repositories. Championed modernization of the patient-management platform, accelerated healthcare workflow automation, and built the scalable technology foundation that supported Acentus' successful acquisition by Prism.
Earlier Career
Engineering & Platform Leadership
Citigroup · Kronos · Microsoft · Independent Consulting
Built foundational expertise across global AML risk management, healthcare workforce systems, Microsoft licensing, software engineering, and platform consulting.
Leadership Philosophy
Resilience over hype. Outcomes over activity. People at the center.
I was born and raised in Guatemala City and moved to the United States in 2000 to join a startup—two months before the dot-com bubble burst and the company closed. My family had already sold everything and moved to Florida. That experience shaped how I lead: build for resilience, make decisions with context, and never lose sight of the people affected by technology.
Over the decades since, I have led software, architecture, infrastructure, cybersecurity, and operations in financial services, insurance, and healthcare. I am most effective where technology must become more strategic, more disciplined, and more closely aligned with the business.
Outside of work, I am a father first. I am also developing an offline-first neonatal sepsis-screening tool with my father-in-law, a neonatologist, for use in rural Guatemala—technology in service of something that matters.
Connect
Let’s continue the conversation on LinkedIn.
For executive opportunities, advisory conversations, professional networking, or questions about my work, LinkedIn is the best way to reach me.